IT help in Dalarna.
From Borlänge to Leksand, Ludvika and Hedemora. We come to your home, fix what isn’t working, and you pay half the labour cost with the RUT deduction.
- RUT deduction – you pay half the labour cost
- No help, no charge for the work
- Liability insured with Länsförsäkringar Dalarna
- We usually reply within a day
Help with
What we fix most often
Not sure if we can help? Call and we’ll talk. There are no silly questions.
- Wifi and networkWifi doesn’t reach every room · The connection drops when several people use itRead more (in Swedish)
- ComputerThe computer has become slow · A new computer needs setting upRead more (in Swedish)
- Phone and tabletA new phone needs setting up · Contacts and photos need movingRead more (in Swedish)
- Security and backupNo copies of your photos · The same password everywhereRead more (in Swedish)
- PrinterShows as offline · The computer or phone can’t find the printerRead more (in Swedish)
- TV and streamingThe channels disappeared after a restart · A new TV needs setting upRead more (in Swedish)
- Smart homeSmart lights that don’t respond · Google Home or Alexa can’t find the devicesRead more (in Swedish)
- Summer cottageNo fibre or fixed broadband at the cottage · The phone loses signal indoorsRead more (in Swedish)
Prices
What does it cost?
You pay half the labour cost with the RUT deduction – we handle the application with the Swedish Tax Agency. You always get the price before we start.
- Home visit425 kr/hour after RUT
- Remote help175 kr per quarter of an hour
- Repairsquick look 0 kr
- Fixed-price packagessame price however long it takes
What it costs
425SEK / hour
after the RUT deduction · 850 kr before
- One hour of help at home
- 850 kr
- RUT deduction 50 %
- −425 kr
- Travel within 15 km
- 249 kr
- You pay
- 674 kr
How it works
From request to fixed
You do three things. We take care of the rest.
- 1Tell usYou do
Send a request or call. Describe it in your own words – English is fine.
- 2QuoteWe send
You get a clear price and approve it with one click.
- 3Pick a timeYou do
Suggest a time that suits you. We remind you the day before.
- 4FixedWe do
We come to your home, fix it and show you how it works.
Min dator · Datorkoll
We keep an eye on your computer – so you don’t have to
The Min dator program checks security, updates and the hard drive, and explains everything in plain Swedish. With Datorkoll we also see when something needs doing.
- Antivirus, firewall and updates
- Warns about fake add-ons and hijacked browsers
- Ask for help right in the program
The program is freeDatorkoll 49 kr per month
Bring it to us in Borlänge
Bring your computer, phone or tablet to us. You get a maximum price before we start.
0 krquick look199 krdiagnosis175 krper quarter of an hour
How it works (in Swedish)Remote help
A lot can be fixed over the phone. We see your screen while we talk – wherever you live in Sweden.
175 krper started quarter of an hourNotravel cost
Remote help (in Swedish)More from us
Talks, gift cards and tips
- Talks for associationsHow to spot scammers – for pensioners’ associations, churches and libraries.Read more (in Swedish)
- Give tech help as a giftA gift card for mum, dad or grandma – for Christmas, birthdays and Mother’s Day.Read more (in Swedish)
- Rent equipmentWhen you only need something for a while – rent instead of buying.Read more (in Swedish)
- Wifi packagesStrong wifi throughout your home – we help you choose and install it.Read more (in Swedish)
- Tips and adviceTry it yourself first: better wifi, the offline printer and how to spot scams.Read more (in Swedish)
About us
Local IT help – the same person all the way
Tekniklyan helps private customers at home in Borlänge and nearby with wifi, computers, phones, TV and printers – at your pace and in plain language, in English or Swedish. You deal with the same person from the first call until everything works, and you always get the price before we start.
- Calm and clearEverything is explained at your pace, and you get a note with the essentials when we leave.
- Honest pricesAll prices include VAT. We handle the RUT deduction.
- SafeApproved for F-tax and liability insured with Länsförsäkringar Dalarna.
Common questions
Good to know
How does the RUT deduction work?
RUT is a Swedish tax deduction of 50 % of the labour cost. You only pay your half, and we apply for the rest from the Swedish Tax Agency. It covers installation, troubleshooting and repairs in your home – not travel, materials, remote help or pure training. You need to pay tax in Sweden and have RUT space left for the year.
What does it cost?
The hourly rate is 850 kr including VAT, which is 425 kr after the RUT deduction. Travel within 15 km costs 249 kr. Two hours plus travel comes to 1 099 kr for you. Time is counted in whole hours – every started hour counts as a full one.
What details do I need to give?
Your name, a phone number or an email address, and what it’s about. You can give your address in the form or when we talk. For the RUT deduction we need your personal identity number – you enter it when you sign the work order at the visit, never in the form.
How do I pay?
By card or Swish on the spot, or by invoice after the visit, paid by Swish or bank transfer. The RUT deduction requires electronic payment, not cash.
Can you help me buy the right equipment?
Yes. We come to your home, look at your setup and suggest, for example, the right router or printer. Advice costs 450 kr per hour plus travel and does not qualify for RUT. You can buy the products yourself, or we can order them for you and book the installation.
Do I need to have the products at home when you come?
Yes. When you book help or an installation, the things to be installed or fixed need to be at home – for example the router, printer or TV. If accounts are to be moved or apps signed in, have your logins ready, such as your Apple ID or Google account, email, wifi and streaming services.
What if something breaks?
We have liability insurance and professional indemnity insurance for IT work with Länsförsäkringar Dalarna. If we cause damage in your home, or a wrong setting costs you money, you are covered.
What if it can’t be fixed?
Then we tell you straight, explain why and what you can do instead. If we can’t help you, you pay nothing for the work.
Which areas do you cover?
Borlänge and nearby. Travel costs 249 kr within 15 km; further away, 30 kr per 10 km is added for the distance outside, there and back – you get the exact price before we set off. If you live far away, remote help may be an option.
Contact
Tell us what you need help with
Write in your own words – no technical terms needed, and English is fine. We usually reply within a day.
0243 31 90 50Thank you! Your request has been sent.
We usually reply within a day. If it's urgent, call 0243 31 90 50.
We'll confirm the time or suggest another one.